Privacy Policy
Our company attaches particular importance to the protection of the personal data it processes. For this reason, it has fully complied with the current legislation regarding the Protection of Personal Data and follows recorded policies and procedures that ensure maximum security.
This website contains links to other websites, which are under the responsibility of third parties (natural or legal persons). POREYOPOULOS ATHANASIOS is under no circumstances responsible for the terms of protection and management of personal data of third party websites, therefore we encourage you to carefully read the privacy policies included in them. Additional websites may be added in the future, for the terms of protection and management of personal data for which POREYOPOULOS ATHANASIOS will in no way be responsible.
We invite you to carefully read this privacy policy in order to be informed about the type of data we collect and how we process it.
General information and controller
The company “POREYOPOULOS ATHANASIOS”, based in PATMOS DODEKANISSO, with VAT number 037954153 is responsible for the collection, storage and in general processing of the personal data of the users of this website, as they are collected and stored through it as well as those connected to the social media pages website. The above company will henceforth be called the “Company”.
What personal data do we collect about you and how?
We collect and process your personal data as follows:
Contact
In case you wish to contact us, you will be asked for the following information: name, email address and your message. We will only use this information to respond in relation to your query / comment. We will register your requests, your questions / comments and our respective responses, and any other actions to manage your request / communication. All information will be retained for 2 months after your inquiry / request has been processed.
Information when you ask us for advice
If you visit our website and wish to receive some advice from us, you can request it by filling in the form available on the website. You will be asked to provide your name, email address and information about your request / question. We will only use this information to provide you with our advice. We will make a record of your requests / questions and our respective responses, and any other actions to manage your request. All information will be retained for 2 months after your inquiry / request has been processed.
Information about your visit and use of the website
We collect certain information when you visit our website, such as your IP address, which web pages you visit, device category, browser and web browser type, clicks and views. Information about your use of the Site and Services enables us to perform segmentation, that is, to form groups of Site visitors or customers with certain common characteristics, such as age group, gender or region. We may add you to one of our categories. We use categories to personalize the site and, for example, to change the order of search results or where certain offers are displayed so that you are more likely to see them. We may also use the categories to display online advertisements that we believe are relevant to you and to send you commercial messages. We use this personal data as required in the context of our legitimate interests, in order to be able to promote our services to consumers and visitors to our website, to be able to attract more consumers, and to improve the sale of our services . We retain personal data for a maximum period of 14 months.
Marketing
In some cases we combine information about your online searches (clicks and views), your settings on our website, your customer service requests and your communication history. This information allows us to use different channels to manage relationships and market our services to you via e-mail, promotional mail, social media or online advertising, which may include personalizing website content and offers , to adapt to your preferences. You can opt out of receiving our newsletter, promotional mail, social media and you can object to us using your personal data for direct marketing purposes (for more information about this process, read the following paragraphs of this policy). We use this personal data as necessary in the context of our legitimate interests in order to be able to promote our services to our customers and website visitors, to be able to attract more customers and to improve the promotion of services us. We retain personal data in accordance with the relevant purposes for which it was collected (eg when you contact us, when you visit our website). Personal data is deleted or made anonymous usually within a maximum period of 14 months.
Maintaining and optimizing our website
Your personal data is also used to maintain and analyze our website in order to resolve performance issues, improve availability and user experience. We record every use of our website. Our use of your personal data for these purposes is necessary in the context of our legitimate interests and the information is retained for a maximum period of 14 months. Log files of our website usage will be deleted within 14 months of their creation.
Online store (e-shop)
As you visit our website, we will monitor:
The products you have viewed: we will use this to show, for example, products you have recently viewed, location, IP address and browser type: we will use this for purposes such as calculating VAT and shipping costs
Shipping address: we will ask you to enter this address so that we can, for example, estimate shipping costs before you place an order and also to ship the order to you!
We will also use cookies to track the contents of the shopping cart while you browse our website.
When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as username and password. We will use this information for purposes such as:
To send you information about your account and your order
Responding to your requests, including returns and complaints
Payment processing and fraud prevention
Setting up your account for our store
Complying with our legal obligations, such as calculating taxes
Improving our store offerings
To send you promotional messages if you choose to receive them
If you create an account, we will store your name, address, email and telephone number, which will be used for your future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to retain it. For example, we will store order information for as many years as provided by the respective tax laws of the Greek state. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
Who on our team has access to:
Our team members have access to the information you provide us. For example, both platform admins and store admins have access to:
Order details such as what was purchased, when it was purchased and where it should be shipped, too
Customer information, such as name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process returns and support you.
What we share with third parties
We share information with third parties that help us provide shipping and storage services for your orders; for example, distribution and courier companies used to ship your orders, Greek credit institutions that handle your online payments under Greek law. The information we share with third parties only concerns the necessary information needed to perform a service, such as e.g. address and name to send an order and we always use third parties that operate with all legal specifications.
Payments
We accept payments through AlphaBank. When processing payments, some of your data will be transferred to AlphaBank, including information required to process or support the payment, such as the total purchase amount and billing information.
Please read AlphaBank’s privacy policy for more information.
Processing purposes
a. Support of information systems/ improvement of services provided: We use your personal data in order to detect problems on the server and to ensure the proper functioning of our website. The Company uses the personal data of the users, which it collects through the website, in order to offer new services through the website or to improve the services already provided.
Legal basis of the processing: the legitimate interest of the Company to ensure the smooth operation of its website and to improve the services provided by it.
b. Compliance with our legal obligations: When we receive relevant orders from courts or public authorities, we process your personal data in order to respond to those requests.
Legal basis of processing: Compliance with our legal obligations.
c. Promotion of Company services: Information about the use of our website and its services enables us to create segments that group our website visitors and consumers with common characteristics such as age, gender and region. The sections are then used to customize our website and change e.g. the order of your search results or to show you an advertisement that we think is of interest to you.
We are also able to process data about you that you have posted on social media (for example, if you enter a corporate competition via a social network), if you have given the social media provider permission to share it with us.
Legal basis of processing: legitimate interests of the company.
d. Legal protection of the company: Ensuring the application of the terms of use of our website and protection of our legal rights.
Legal basis of processing: the legitimate interests of the Company.