Terms & Conditions


Terms of use

The use of this website implies full and unconditional acceptance of the following terms of use by the user, which has direct and continuous access throughout the duration of our site navigation and use.

The e-shop “thanos one off” is the online store exposure and sales of the company's products "THANOS POREVOPOULOS", hereinafter the "Company" based in PATMOS,DODEKANISSA,85500,GREECE with TAX NUMBER 037954153 . Before entering our online store, we invite you to consult the following terms and conditions which apply specifically to the use of this online store.

Make sure you agree to the following terms and conditions as the re-use and navigate your e-shop “thanos one off” site implies explicit and unconditional consent and your consent to these.

The Company reserves the right to amend or revise freely the terms and conditions of the transactions from the online store, whenever it deems necessary unilaterally and without notice in accordance with its requirements and applicable laws.

Availability of web page

The e-shop “thanos one off” make every effort for the maintenance and availability of the website and its content. You may, however, at any time and without notice, to discontinue its operation (in whole or part thereof) temporarily or permanently (for maintenance / upgrade reasons / for whatever reason) or to alter its content.

The e-shop “thanos one off” assumes no responsibility for damage derived from inability of users to access it.

In case of permanent shutdowns of this site, you can always contact any unfinished business with the address +30 2107222479,via e-mail: thanosoneoff@yahoo.gr  and via post at “POREVOPOULOS THANOS” PATRIARCHOU IOAKEIM 23,10675,KOLONAKI,ATHENS.

 Provided Information and Products

The COMPANY representation as to the accuracy, truth and completeness of the information listed in the online shop, so as to the identity of the company and the services provided through the online store transactions. The company, in good faith, is not responsible and is not bound to errors due to an error in the recording of electronic data in the store. If a product shows unusually low price, without any specific indication as to justify this, please contact us before ordering the product.

 Copyright

 The Company is the sole and exclusive holder of all the copyrights of the content and structure of the website except where expressly excluded. 

  1. All website content, including images, graphics, photographs, texts, services and products are the intellectual property of the COMPANY and are protected by the relevant provisions of Greek law, European law and international conventions. 
  2. Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, or misleading the public about the real provider of the content of this website. Any reproduction, republication, uploading, posting, or transmission or any other use of content in any manner or means, for commercial or other purposes is permitted only with prior written permission of COMPANY or any other legitimate holder of those copyrights.  

Privacy visitors / users

The "THANOS POREVOPOULOS" protects the privacy of its visitors e-shop “thanos one off” under national and Community legislation and in particular the Law 2472/1997 provisions for the "protection of the individual from the processing of personal data" and law 3471/2006 on the "Protection of personal data and privacy in the electronic communications sector", as applicable.

When navigating in e-shop “thanos one off” and access to the contents of the grant elements constitute personal data is not required.

  If the visitor / customer wishes to make any orders and product market for the support, promotion and execution of the order, but also to ensure the possibility of communication with him, it is necessary voluntary declaration of personal data and only those that are necessary for safe handling of the order (name, address, email, phone, credit card information, if successful charge by credit card, etc.).  

The personal data stated are met by the controller “POREVOPOULOS THANOS” PATRIARCHOU IOAKEIM 23,10675,KOLONAKI,ATHENS.

only for purposes related to your transactions with us, the execution of your orders, improving service and ensuring the operation of the service and not be transferred or shared with third parties, except in cases provided by law.

The customer must indicate the true and correct personal data requested and reserves the right to update at any time on the existence of a personal record processing purposes, the recipients of this or to object to the further processing of the data or to correct them, according to the legislation.

The disclosure of personal data of users e-shop “thanos one off” constitutes acceptance of these terms of use such data in accordance with the above.

For any further statement about these topics, please contact us at e-mail thanosoneoff@yahoo.gr

Trade secret 

All information transmitted by the user / member of the Company is confidential and the Company has taken all the necessary steps to use them only to the extent necessary in the context of service. Some of the measures taken are the following: 

  1. Only authorized employees have access to information of your transaction and only when necessary, to process your requests.
  2. The Company does not disclose customer information and transactions, unless written authorization from you or this court order or decision of any public authority.
  3. If the Company uses third parties to support its systems, ensure the guarantee of confidentiality. |

For your own safety, you will also have to handle all the information provided through the service as confidential and secret and not to make any disclosure to third parties. Remember that personal security is the password you provide when you register on our website. The e-shop “thanos one off” recommends, for security reasons, to regularly change your password, and avoid using the same codes and easily detectable. 

-The Use of our site is at the user's responsibility. The content of the website is exclusively for adults and the visitor is not required to do any act, others may use the e-shop “thanos one off” services only if he wishes.

-The Minors are prohibited from using our website and we are not responsible for any use of them.

-The Visitor of our website must make lawful use thereof, in accordance with good faith, morality and the legislation in force and to abstain from any illegal act, improper and abusive behavior that might harm others or us.

The users of this website undertake that the information submitted to it are true, complete and correct, they comply with the rules of Greek law and abstain from any illegal and contrary to morality use, that does not violate any nature rights third and in particular, privacy and generally will not endanger the security of this site and the proper operation and will not prevent the use of it, accepting that otherwise and generally in case of any violation of these terms of use will be responsible for the full restoration of caused harm either to third parties or to us.

Users of the site must, in any case, use of electronic antivirus software. The e-shop “thanos one off”  does not guarantee that the site does not contain "viruses" or other harmful software and is not liable for any damage suffered by the visitor / user of this.

The unlawful use of this website implies civil and criminal penalties for the user.

The e-shop “thanos one off” not responsible for third parties derived from illegal actions and in no way accept such behavior. Failure to comply with the foregoing, and generally with these terms, reserves the right to compensation, and making any other necessary measure, like access interruption, without information on the website and its services.

Prices 

Prices of products shown in the electronic catalog can be modified at any time by e-shop “thanos one off”  without notice. In any case, however, the customer at the time of receipt of the product ordered to pay the price, which appeared at the time of order. Products on offer explicitly present an offer and valid until stocks last and only for the period fixed for promotion. Where there is a possibility of payment in installments per month clearly shows the monthly installment. Prices on this website are in Euro and include 24% VAT and luxury tax. If the VAT rate is adjusted before accepting your order confirmation, then the new VAT rate.

User registration

The reading of our website is free.

For custom made products through our website, the customer must be a registered user to it. When you register, you are asked basic contact information such as name and e-mail, which are only used for the purposes and under the restrictions set out under "personal data". When registering you will be prompted to enter a password, which is unique and can be changed at will.

The user guarantees the correctness and truth of personal data and payment information that indicates when registering.

The user is responsible for all operations carried out with the name and password in the online store, either by himself or by any other person. You should not disclose or transfer your username or password to any person and should inform us immediately if you become aware of any unauthorized use of its name or use your password.

How to Order

For ordering products, the customer places of choice products and the quantity wishing to shopping cart and then select the payment method.

After selection and confirmation of the payment method, the order is completed.

Placing this order is a proposal to the company to market the product in the cart (as chosen by the customer). The addition of products in the shopping cart is not a commitment of specific products which can meanwhile be purchased by other customers.

All orders are subject to product availability and acceptance-the confirmation from the company. The customer will receive by email an acknowledgment-confirmation of the order. Then, after completing the relevant checks (availability, bank etc.) and once we are ready to send the order, the customer is charged. With the execution of the order, the customer receives a unique order number which he uses when communicating with us about his order.

After sending the order can not be changed.

If the customer wishes to cancel order during the online order process, before the order is completed, it can remove the quantities of products from the cart by selecting the 'remove' icon and cancel the order.

If the customer wishes to cancel order has been completed you must contact our store by email at thanosoneoff@yahoo.gr or tel at +302107222479 and his order may be canceled if the shipment of the product process has not started.

Send your order implies full acceptance of the conditions of use and shopping guide, where you have direct access constantly and asked to read.

All products displayed on this site are available while supplies last. The e-shop “thanos one off”  no guarantee can be provided for the availability of products, but guarantees the timely placement of the order information to customers on their unavailability as to the expected time availability or replacement of the product or cancel the order. If the customer feels that the time of receipt of the product does not satisfy him may revoke this order and any other orders of running normally.

Free & Immediate Send / Product Delivery throughout Greece

You can find the perfect gift and we will deliver it to the right place at the right time !!!

The e-shop “thanos one off” provides direct and free shipping of your orders throughout Greece, in cooperation with the private company SPEEDEX Courier courier,etc

If the product you ordered is available after the audits and confirm the order, the order is sent.

The address you provide must be real and valid. In the absence of the registered address or any change of the data of registered address, the client is responsible for the timely update of the courier, otherwise we will bear the courier cost callback.

To e-shop “thanos one off” not be liable to any delays due to force majeure or in consultation between courier and customer.

Our goal is that products shipped within 24 hours. If the product needs modification or sent to a remote or inaccessible region is shipped within 5 working days, always upon request with our shop or partner courier company. 

Please be aware that all deliveries be signed by the recipient upon delivery.

"Upon receipt of your product we recommend to check personally the product delivered and confirmed that the package of" remains intact.

Following delivery following telephone information or e-mail delivery confirmation where necessary.

If you have any questions or need service, do not hesitate to call us at +302107222479

Our experienced and professional staff are dedicated to timely service and personal care of your needs.

Product returns

We want to be completely satisfied with your order!

  1. Return non-defective products - Right unjustified withdrawal from the customer. 

The customer retains the right to return products purchased, according to the law on consumer protection, without justification, within fourteen (14) calendar days from receipt of goods. 

Exceptions from the right of withdrawal: 

There can be no backtracking and the refund is not permitted

1) For special orders 

2) Where the products are modified after customer's request 

3) In earrings, for hygienic reasons 

4) Damage caused by the opening of the product, for which the responsibility lies solely with the customer.

Exercise the right of withdrawal process 

The customer to exercise his right of withdrawal, must inform our store, e-shop “thanos one off”,e-mail:thanosoneoff@yahoo.gr  “POREVOPOULOS THANOS” PATRIARCHOU IOAKEIM 23,10675, KOLONAKI, ATHENS, GREECE its decision to withdraw with a clear written statement that will be sent by mail or fax or email before the above 14-day period expired.The customer must return the products to safe packaging to be protected during shipping to our address PATRIARCHOU IOAKEIM 23,10675, KOLONAKI, ATHENS, GREECE, without undue delay and in any case within 14 calendar days from the day on which announced at the above, in the decision to withdraw our online store.

The return of the money corresponding to the price of the products ordered by the client, will be completed without undue delay and in any event within fourteen (14) calendar days from the day on which we were informed about the customer's decision to withdraw from the contract and in the same payment method chosen when ordering.

Especially in the case of products with market delivery the refund will be made through bank account of the client. Therefore we kindly ask you to inform us via e-mail for your account number (IBAN), the bank maintaining the account and the recipient's name as given in the booklet. For security reasons should the beneficiary account number to be the same person on your sales receipt for the returned product.

No delivery costs refunded if you choose delivery method other than the standard delivery offered free in our online store. 

Refund is not where there is a change card. 

  1. Returns products that are damaged or of poor quality or product delivery was wrong.

Our online store emphasizes quality of products sold and the proper mission of the customer order. 

In the rare case that the client receives from the fault of  e-shop “thanos one off”  proven defective product or a product which lacks an agreed quality or damaged during transport or wrong product must inform us immediately by describing the problem and notifying us if you wish to replace or the return of the money.

Specifically, in these cases, the customer may:

  1. Either refuse to accept from the start the product and request the delivery of the product ordered in the case of sending the wrong product or rectification / replacement in the case of defective product or a product which lacks an agreed status.
  2. Whether to receive the product and return asking for delivery of the product ordered in the case of sending the wrong product or rectification / replacement in the case of defective product or a product which is missing agreed.
  3. Whether exercising the right of withdrawal to return the product and ask for a refund of the price.

Product return conditions 

In order to accept the return should the allegedly wrong or defective product which lacks an agreed status can be unworn and in its original excellent condition. Product packaging must not be altered or soiled, but must be in excellent condition. The product should be returned to a safe box, as not damaged during transportation. We are not responsible for any loss or damage during transport of the product. Along with the product, the customer must be returned intact and in excellent condition and all the documents accompanying the product (original purchase / invoice receipt, warranty, operating manual or any other accompanying materials). If the product is accompanied by a prize will be returned the gift with the product, also in excellent condition and that the forms that may accompany it. The audit will be performed by the head of our online store.

Return Deadline product 

The return of products allegedly defective or deficient status agreed upon delivery or is other or substantially different from the ordered will be accepted within fourteen (14) calendar days from the date of receipt.

Where actual defect or lack of agreed property that the product is covered by warranty and found to bring manufacturing defect by the authorized repairer which guarantees the repayment permitted as provided for in the warranty for the time period covered by the guarantee and indicated the characteristics of the product. After this period the repair or replacement of the product is possible surcharge following a new agreement with the client.

If the return is not done within the time allowed or not the conditions for return are met, the e-shop “thanos one off” has the right not to take back the products and not to proceed with the requested product shipment or refund.

If the customer does not return the product, he will not send the new product and the customer has to make a new order / purchase.

Before any return, the customer is required to communicate by phone with our online store in e-shop “thanos one off” +30 2107222479,via e-mail: thanosoneoff@yahoo.gr within this period.

Return and repair process / product replacement  

- Consignment 

To return should the customer to complete the online form found here, which will specify the reason for carrying out the return of the product (sending wrong product / defective product) and the request [mission right product / repair or replacement (with the same product or the same value that should be specifically mentioned) product returns]. Following disclosure of the client's request to e-mail: thanosoneoff@yahoo.gr will be notified of this confirmation of receipt by e-mail to. The customer packs the product in the way that it is protected during transportation and sends the package in our online shop “POREVOPOULOS THANOS” PATRIARCHOU IOAKEIM 23,10675,KOLONAKI,ATHENS,GREECEwbefore the expiry of the above refund period. Below check the problem indicated by the customer (defective product / lack of guaranteed properties / other product from selling) and then contact for information on the test results.

 If found to not meet the terms and conditions of return, as analytically mentioned above, the product will not be accepted and will be returned to the customer with transport costs to be borne by him. We are not responsible for any loss or damage during transport of the product. 

If a fault is detected, lack of guaranteed properties or wrong product shipping with fault e-shop “thanos one off” and fulfilled the terms and conditions of return, as analytically mentioned above, the return of the product will be accepted and sent to the customer the right product ( in case of sending wrong product) or the repaired or superseded (similar new or where the customer wants another new equivalent quality and price product) depending on the request without undue delay and in any case within 5 working days from the approval of return. Especially in the event that required repair or special orders the time of delivery will be determined in consultation with the client.

- In our physical store 

Then, telephoning our online store, the return of the product and receipt of correct / repair or replacement of the defective can be done and in our physical store. The customer brings the product to the store room and after a check to see that the return conditions apply as above, receives the right product or made according to the customer's wishes, replace the product with new same drawback or another product of choice of similar quality and price or allow the product to repair and agreed the manner and time of receipt.

For further information we are always available via  +30 2107222479,via e-mail: thanosoneoff@yahoo.gr  and via post at “POREVOPOULOS THANOS” PATRIARCHOU IOAKEIM 23,10675,KOLONAKI,ATHENS,GREECEwithdrawal right exercise procedure and refund   

The customer wants if not the execution of the sales contract, the replacement or repair of the product may withdraw from the contract and ask if they accept the return of the product, the refund corresponding to the price.

To be born the right of withdrawal in the case of sending wrong product from our fault should the customer because of the wrong delivery to have no interest in performing the contract.

To be born the right of withdrawal in the event of a defect should it be not insignificant.

We are not responsible for any loss or damage during transport visions product.

Once the product is received, a fault is detected, lack of guaranteed properties or wrong product shipping and fulfilled the terms and conditions of return, as analytically mentioned above, the return of the product will be accepted and the refund corresponding to the price of the products ordered the customer will be made without undue delay and in any event within fourteen (14) calendar days from the day on which we were informed about the customer's decision to withdraw from the contract and in the manner stated in our shop on time and in writing. We may withhold reimbursement until we take back products.

Especially in the case of products to market delivery, the refund will be made through bank account of the client. Therefore we kindly ask you to inform us of your account number (IBAN), the bank maintaining the account and the recipient's name as given in the booklet. For security reasons should the beneficiary account number to be the same person on your sales receipt for the returned product.

Please note that no refunds from our physical store.

No delivery costs refunded if you choose delivery method other than the standard delivery offered free in our online store. 

Refund is not where there is a change card. 

Note: When sold most things and a few wrong or defective or does not have the properties denominated, the right of replacement or withdrawal limited there to. 

 

For further information we are always available via telephone +30 2107222479,via e-mail: thanosoneoff@yahoo.gr  and via post at “POREVOPOULOS THANOS” PATRIARCHOU IOAKEIM 23,10675,KOLONAKI,ATHENS,GREECE.

 Changes to non-defective products 

The customer has the right to return the product purchased and ask to change to another product or products to the consideration of which has been paid or the payment of additional consideration, if desired, within thirty  (30) calendar days from the day receipt of the product.

There will be changes 

-For Special orders 

-Where the products have been modified after customer's request 

-In Earrings, for hygienic reasons 

-Conditions of Changing the product 

To accept the change will have to change the product being returned to be unworn and in its original excellent condition. Product packaging must not be altered or soiled, but must be in excellent condition. The product should be returned to a safe box, as not damaged during transportation. We are not responsible for any loss or damage during transport of the product. Along with the product, the customer must be returned intact and in excellent condition and all the documents accompanying the product (original purchase receipt, warranty, operating manual or any other accompanying materials). If the product is accompanied by a gift will be returned the gift with the product.